Medicare PDP Develops Community Pharmacy MTM Program
Industry
Managed Care/ PBM
Problem
The Medicare PDP client needed assistance in designing and implementing a cost-effective MTM program using community pharmacists to provide MTM services.
PHSL Solutions
PHSI participated on a client team to analyze disease state protocols and intervention methods from a pharmacy and business perspective. We evaluated proposed protocols and interventions, researched options, and held discussions with the client team.
Results
PHSI provided the client with recommended MTM protocols using community pharmacists as the focal point while ensuring the program was implementable in practice. PHSI proactively addressed concerns regarding continuous quality improvement and resource allocation.